BUSINESS SYSTEMS
Catch every lead before it goes cold routed, scored and followed up.
FEATURES
USE CASES
Teams replying within five minutes convert about 21% of leads.
62% of Indian SMB sales teams still track leads by hand follow-up then depends on memory, not a system.
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62% of Indian SMB sales teams still track leads by hand follow-up then depends on memory, not a system.
Ask Dhumi…
HOW WE DELIVER
A working MVP in 2–3 weeks, then a monthly partnership.
We see where leads come from today and who handles them.
Capture, routing and nurturing work on live leads by week three.
New sources and rules are added as part of the partnership.
WHY DHUMI
Built around your business, not the other way around.
Mapped first, then built.
See what things cost, not just a “book a call” button.
WhatsApp, IndiaMART and GST invoicing built in.
FAQ
Straight answers before you talk to us.
Lead management software is a system that gathers leads from every channel - website, WhatsApp, ads, referrals - keeps them in one place, and tracks each one all the way to a sale, instead of leaving that to memory or.
They overlap a lot. A CRM covers the full customer relationship, even after the sale. Lead management focuses on capturing, routing, qualifying, and following up before a lead becomes a customer.
Yes, for Indian businesses, it needs to. Dhumi connects WhatsApp chats directly to who owns the lead and what follow-up is due, instead of leaving WhatsApp as a separate app the system can't see.
It depends on your scope and team size. Dhumi's lead management tools come as part of its Business Systems for SMBs tier, and move up based on which extra modules, like production tracking or AI agents, your business needs.
Dhumi builds a working system in 2–3 weeks by mapping your real lead flow first, then building around it, so your team is using it on live leads, not a demo, by week three.
The monthly partnership covers that. Changes to routing rules, new lead sources, or a new team structure get built in as part of the ongoing plan, not billed as a separate project each time.
At that volume, a light system is usually enough. The switch is worth making the moment a second person starts handling leads; that's usually when follow-ups start slipping through spreadsheets.
Yes, often more than for high-volume B2C. B2B leads move through longer cycles with more handovers, so a stuck lead is a bigger loss per deal.