Industry Specific Solutions
AI Workflow Automation for Retail & D2C Brands
Move faster on merchandising, marketing, and operations with workflows tailored to how modern retail and D2C teams sell, fulfil, and grow.
Speed and control for modern retail teams
Integrate without disruption
Connect Dhumi with your commerce stack, CRM, spreadsheets, and marketing tools—without rebuilding the systems that already work.
Your data, your control
Keep product, customer, and campaign data in workflows you own, with permissions and auditability built in from day one.
Agility without chaos
Launch new processes, seasonal campaigns, and internal tools in weeks—not quarters—while keeping teams aligned on one platform.
Use Cases
Retail and commerce workflows on one platform
From product visuals to inventory tracking, Dhumi helps retail teams reduce manual work and respond faster to market demand.
Campaign and channel performance
Track campaign ROI, channel effectiveness, and lead activity in one place instead of stitching together spreadsheets and dashboards.
Inventory and fulfilment visibility
Get real-time answers on stock levels, warehouse gaps, and product performance to avoid delays and missed sales.
Product content and visual workflows
Accelerate catalogue updates, creative production, and launch assets with AI-assisted workflows built for lean D2C teams.
Customer and order operations
Streamline order tracking, returns handling, and customer follow-ups with structured workflows your ops team can adapt on the fly.
Store and field team coordination
Give regional managers and field teams mobile-friendly tools to report, assign, and resolve issues across locations.
Case Studies
Retail teams scaling with Dhumi

Retail and Fashion
Dhumi helps the emerging fashion brand decrease the order processing time, led to better decision-making.
With the implementation of the Dhumi integrated system, the customer experienced a 40% decrease in order processing time and 95% increase in inventory accuracy on the Amazon, Myntra, Nykaa, and direct-to-consumer websites. The ability to track everything in real-time, along with automation for record keeping, led to improved decision-making processes that were 30% faster, contributing to increased efficiency for the brand as they scaled up multi-channel sales without the same growth in operations.

Petcare
Dhumi helped MyPetBuddy transform pet care e-commerce with AI-powered automation
The MyPetBuddy site has reduced order processing times by 45%, increased inventory accuracy by 60%, and efficiently handled shipment tracking. Additionally, there has also been an increase in customer satisfaction and response time and a rise in repeat orders by 35%.

Food and Groceries
Sussegado teams up with Dhumi to resolve the operational constraints in managing multi-order platforms and a branding strategy to increase their reach in Goa.
The ecommerce platform helped consolidate the data of the business, keeping the history of the record intact. It also created a custom real-time analytics dashboard for the client, transforming raw order data into intuitive visual insights. It enabled Sussegado's management to monitor KPIs, track order trends, and make data-driven decisions without requiring any technical expertise. Sussegado averaged 20 Swiggy orders and 15 Zomato orders per day. Post-automation, combined with an efficient digital branding strategy, daily order volumes surged to 30+ on Swiggy and 25+ on Zomato, reflecting a 57% overall increase in combined orders in a month.
Frequently asked questions
Bring AI into your retail operations. Fast.
Join retail and D2C teams using Dhumi to launch faster, sell smarter, and operate with less friction.
